About Amit_Dhanda

Amit_Dhanda · 2023-04-10 12:20 AM

Getting popup that Poor Network Connection. Audio quality may be affected when getting an incoming call on Zoom Phone.

Amit_Dhanda · 2022-07-26 09:44 AM

any course available for Zoom Contact Center with certification

Amit_Dhanda · 2023-07-21 03:47 PM

Hello MutualBill,You can set the timing on irregular user from the phone settings to forward the calls after a specific time period like 30 Sec or in a specific condition like no answer/busy.

Amit_Dhanda · 2023-07-21 03:34 PM

Hello Kdalton, You can create a shared line / Call Queue and add those 4 common area phones with internal extension to shared line/ Call Queue. If you want to set the outbound caller ID, you can set a call queue/ shared line number as caller ID as we...

Amit_Dhanda · 2022-10-11 01:33 PM

@Josh_Stanley thanks for your reply, please help me with links for training and certification if you have the details.

Amit_Dhanda · 2022-07-31 05:32 AM

Hi,Yes, in call queue there is an option to configure call distribution option ( I have tried it in Sequential mode) and below that there is a checkbox to skip calls for users, who are offline or like that.

Amit_Dhanda · 2022-07-31 05:28 AM

Hi John, Is it with all calls are showing as missed calls ?If yes, please check user phone settings and there should be atleast Zoom Application or some call handling should be configured.Thanks,Amit Dhanda

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

User Activity

Poor Network Connection. Audio quality may be affected

Is there any course available for Zoom Contact Center

Re: Ring AND Forward Simultaneously

Re: Common area Lines

Re: Is there any course available for Zoom Contact Center

Re: Skip Calls When Away

Re: Phantom missed call, constantly reappearing?

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Ecosystems

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events