cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Contact center web sdk camera and microphone permission

boujmil
Newcomer
Newcomer

‎2024-11-18 10:57 PM

Initially, when the browser prompts for microphone and camera permissions, and I grant them, the zcc web SDK used to remember these preferences. In subsequent sessions, the camera and microphone would automatically turn on without additional actions needed.

However, for the past few days, even after granting permissions in the browser:

  1. The camera and microphone default to off for every session.
  2. I have to manually enable them each time I start a new session.
  3. This behavior persists across sessions, despite the browser already having permissions saved and marked as "Allowed.",  How can I configure the SDK to remember the user's camera and microphone preferences across sessions?
Topics:
0 Likes
0 REPLIES 0