According to the zoom manual on using CLIP recordings, I should have an option to be able to download mp4 versions of my chat recordings. It doesn't work. M cloud interface does not give me the download option?  Why? Who can I download?

Manage your clips

You can manage your clips by renaming them, changing their thumbnails, and deleting them. You can also view the statistics of your clips. Follow the steps below:

1. To the far right of a clip, click the more icon 
    

    

   , then select one of the following:
   • Rename: Change the title of the clip.
     Note: Up to 50 characters can be used.
   • Change thumbnail: Move/adjust the default image or click the change icon to select an image from your computer, then click Select as Cover.
   • Download mp4 file: Download the clip on your computer.
     Note: You can only download your clips from the Web portal at this time.
   • Move to Trash: Delete the clip.
     Note: Deleted clips are still accessible for retrieval for 30 days from the day it was deleted, then it’s permanently deleted and cannot be retrieved.

1. All of the other options are there when I do this, but download isn't?????

Hello, I started testing the clip function today and it seems great. However if I download a clip, once downloaded the Zoom app then totally hangs leaving me no option but to close it via task manager (Windows 11). I wondered if anyone else is experiencing this and if there is a solution. The created clip is not affected, nor is the downloaded clip. My zoom version appears to be 5.16

Incidentally I could not easily work out which board to post this to so I chose meetings.

Just beginning to try Zoom Clips.  However, there is no sound/voice.  I check my settings and my mic is recording.  Is there a glitch, or a setting I need to change?https://us06web.zoom.us/clips/share/O-hTkmllRgpSWDQrMTf6KkxPpnrgtm9r-Tvjk5SHzAkvz6VOsuuwWif6w1N-Iw-IruMtqtryGPWHq8xkSKupPyF4.IDwHwA01P-UOYyC_ 

I can't find the appropriate board to post a clips question. I hope this gets to the right person to help me...

Clips seem to work very well but I am having one problem. I want to create a clip that demonstrates how to enable call queues from the zoom client. This entails clicking on my profile picture to bring up a menu, then click on Receive Shared Calls. However, the menu doesn't not display on the clip. I can navigate through the tabs with no issue, but I can't demonstrate how to select options on my profile menu because clips will not record it. Is this by design? Or am i doing something wrong?