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Dashboard and Report > View Usage reports

zoomyuser
Newcomer
Newcomer

‎2025-01-09 11:29 AM

I am attempting to install the AI Notetaker and Transcription by Fireflies.ai app in Zoom. However, I am encountering an error message that states:

 

"You cannot install the app because you don't have the required permissions. Please contact your IT administrator for permission and try again."

 

The error message also mentions "Dashboard and Report > View Usage reports". I found view "Usage Reports" in the Reports section but I am not sure what this has to do with Dashboard and if I need to check anything in the Dashboard section of permissions, too?

 

Could you please clarify the specific permissions required to install the Fireflies.ai app in Zoom?

 

Thank you for your time and assistance.

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