We have a couple of OAuth apps in the marketplace, one for zoom and one for zoomPhone api integration. Some of our customers are gov customers and we've been using api.zoomgov.com for apis.

For authorizing those customers, we have used https://zoomgov.us/oauth/authorize?client_id=...&redirect...

It seems that zoomgov.us no longer resolves to a valid network address anymore. We tried to change to zoomgov.com/oauth... but got an "Invalid client_id" message.

Can you please confirm if zoomgov.us is valid or not and can you please point me to any documentation of this change?

Thanks

Hello Community,

I am selling booking management system (SaaS), one of the features is zoom meeting, I tried creating a General App so my tenants can easily integrate their accounts. However, the process of verifying the app is very complicated and requires a lot of information that I don't have because it's a white-label app.

What should I do?

Thanks.

We have installed salesforce for lightning on our org and have used third party forms for users to register to our webinars.

Creation of webinar, sync, registrant, webinar link all is working fine, except that the join url on the registrant object is sometime getting filled and sometime no

Hello everyone.

I have installed the Jeenie app on my desktop zoom app.

It's the first time I install an app on zoom so I don't know if I would get the same issue with other apps.

When I open the zoom app and click on the Jeenie app I get to the loading page. But never beyond. It keeps loading it forever.

Any clues?

I tried to re-install the zoom app, re-download the jeenie app and so on.

thank you

Hi !!!
We received a notification that our publishable URL is set to expire in one week. Our app has already been submitted to the marketplace and is currently undergoing review. Is there a way to request an extension on the beta publishable URL to ensure our Zoom app remains active throughout the review process.

Thank you

In our zoom webhook events, we are missing some fields and I'm not sure why. 

{"payload"=>{"account_id"=>[redacted], "object"=>{"uuid"=>[redacted], "participant"=>{"user_id"=>[redacted], "user_name"=>"", "participant_user_id"=>"", "id"=>"", "join_time"=>"2024-10-28T18:25:26Z", "email"=>"", "participant_uuid"=>[redacted]}, "id"=>[redacted], "type"=>2, "topic"=>"Some Meeting", "host_id"=>[redacted], "duration"=>20, "start_time"=>"2024-10-28T18:21:36Z", "timezone"=>"America/Los_Angeles"}}, "event_ts"=>1730139927567, "event"=>"meeting.participant_joined", "controller"=>"webhooks/zoom", "action"=>"create"}

You can see both the email and the user name are not available in any of our webhook events, even ones where the user is the host and is authenticated. 

Is this a setting that I need to update?

Hello I opened a new app at https://marketplace.zoom.us/. However, the "Allow" button at the end of the page that opens after clicking the "Add app now" button at the end of the Development section is not working. Nothing happens when I click on it?! Why?!