Hi, I'm new to creating app integrations, the company I work for develops a software product with an app integration with zoom and we've noticed it's stopped working, so I was asked to find a solution. Our platform requires an API Key, API Secret, and an IM Chat History token, so I suspect the issue is that we were using a JWT app and since it depreciated, it's disappeared from our account, breaking the integration. Are there any other app types I should be aware of, or is this the only possibility?

Assuming I'm correct, it looks like we are supposed to use an OAuth or OAuth Server-to-Server app instead, but it does not appear that either of those have the same types of credentials. Is there a way to make these work without modifying our company's software, or will it require additional development on our side?

How can I turn off the ability for external users to use third-party apps from the Zoom Marketplace?

An organization-internal user is claiming that an external user has been using a third-party app in meetings hosted by one of our internal users. For internal users, any and all apps must be approved by an admin, but I cannot find a setting that limits the permission of outside members. If this is not possible, it would be a security-friendly feature for organizations to control the apps that interact with our meetings.

Hello!  I get the following message when trying to open Mentimeter app during zoom: 

Application error: a client-side exception has occurred (see the browser console for more information).

Not sure where to look for more info - first time mentimeter user...  any ideas what i'm missing?

Hi!

I work in a Company that has the Business Plan. We are trying to use the `reportMeetingParticipants` API operation [Link] that requires the "report:read:admin" Scope, but I am not finding this scope to add.

I tried to upload the screenshots here, but I don't have permission to upload images... 

Can I have some clear instructions to how to add this scope?

I don't have a "Report" scope type in the left bar when selecting the scopes, and I could find any "report:" scope inside any other scope type.

Thanks in advance for the help

Breno

The salesforce-zoom integration has been in our org for some time now but users noticed that the meeting details were not populating automatically. After the user has ended the meeting, these fields:
-Zoom Status: Remains as open
-Meeting Type: Stays as scheduled
-Participants doesn’t update
-Participant count doesn't update
-Zoom meeting Start time doesn’t update
-Zoom meeting end time doesn’t update
-Duration (mins) doesn't update

ps. The 'Sync Zoom Meeting Details' button were working to populate the mentioned fields however it should be auto-syncing.

I need to join a zoom meeting, but I am prompted to update my zoom. My zoom version is currently at 5.15, I need to update to 6.00. The update process necessitates the uninstallation of the previous version. I am faced with this error message:

"The path "C:\Users\mhonn\AppData\Local\Temp\4C1F4B~2\target.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "target.msi" in a folder from which you can install the product Zoom (64-bit)."

I do not know how to progress from this. Send help. 

We've successfully installed and used the DocuSign Integration. We noticed that sometimes we do not receive the "remote control" button. We tested with Android and Apple phones and it seems that Apple phones cannot be given remote control. Is there a solution to this?