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Subscription

zeyyadlodhi
Newcomer
Newcomer

‎2022-09-26 04:11 AM - edited ‎2022-10-16 07:20 AM

Hi,will canceling my monthly subscription automatically downgrade my status to basic user?

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Bort
Zoom Employee
Zoom Employee

‎2022-09-26 07:42 AM

Hi @zeyyadlodhi 

Cancelling your subscription essentially cancels the auto-renewal of your account, but your account will remain Pro for the remainder of the month you've paid for. So, if your renewal date is Oct 1st, your account would remain Pro until that date, at which point it would then downgrade back to Basic. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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