synchronizing my zoom account with my outlook calendar

[Sruthi04]

When I checked in profile settings-->zoom account synchronization with outlook. It says 'deactivated' and the tab is disabled. Therefore, I cannot make any changes to it. 

Could you please help resolve this issue?

[CarlaA]

Welcome to the Zoom Community @Sruthi04  and thank you for posting for the first time! 

Do you currently have an IT account admin? If you are prohibited from enabling or do not have the correct permissions, you will need to contact your IT admin for assistance. Please reference this article for more information on prerequisites for Outlook integration as well as steps to integrate this add-in: https://support.zoom.us/hc/en-us/articles/115005223126-Installing-the-Zoom-for-Outlook-add-in

Carla,
Zoom Community Team

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