removing fireflies ai from my zoom account

[cctian0702]

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

[Bri]

Hi @cctian0702 ‌👋‌ When in a meeting, click Participants, select More beside the unwanted bot user, and then click Remove. 

[andreaaustin21]

That helps when the enter the room but somehow our firelfy notetaker got linked so that everytime I enter a zoom room my notetaker tries to come in.  Any thoughts on how to stop that?  

[mopeot]

Goodness! I am having the same stinking issue and I've looked for solutions multiple times, even deleted from gmail (a suggestion I found) and it still keeps popping up no matter what I do. I disabled all AI from the Zoom account settings as well but it seems it still makes its way. Someone help. It's an invasion of privacy. 

[meriment]

You need to remove from your Zoom account (uninstall from the Zoom marketplace) and your calendar. If it still shows up it may be invited by external guests to your meetings. In that case you want to enable a waiting room with authentication to verify whether attendees are human. Alternatively there is a Zoom app, Salepager, that lets you verify whether attendees are human before joining and keep the bots out. 

[Barch001]

I've attempted to remove fireflies in this way, but the "Remove" feature does not appear.

[Dina9]

Maybe this guide will help you:
https://guide.fireflies.ai/hc/en-us/articles/26101749692305-How-to-delete-Fireflies-account

use pagge app.firefiles.ai for your account settings

[Tfeigal]

I went to the link that Dina9 suggested and clicked on the slider next to Fireflies joins invited meetings to turn it off.

Thanks, Dina9!

[M-L-S]

I had the same problem and that seems to have worked.  Thanks for your help.

[jacqui1214]

Sorry to be late to this conversation, but we can't seem to delete Fireflies.   We didn't set up an account with them, so we can't log into an account & delete it.  Any other suggestions would be appreciated!

[MarionW724]

Same issue here. I never created an account. I received an email that my "two weeks trial" was expired", but that's it. and the dang thing keeps showing up in ZOom and Teams. Without an account, I can't remove it! Were you able to find anything to fix that?

[jacqui1214]

No....I've instructed anyone who is having a meeting and that shows up, to just click on the three dots by the name & remove it.   But we've got to do that each time we have a meeting.  So annoying!  

[ChrisF007]

This is happening for us as well. We had a meeting via Zoom and one of the participants was using Fireflies to take notes. Now it's' showing up in every meeting. We never set up a FF account, so there's nothing to delete and it doesn't show as a connected app in Zoom. Any suggestions?

[oeidesign]

Exact same as what happened to me. Why would it show up to a meeting that it was not invited too. I've never created a Fireflies account either (and don't want too)

[Lgbrown]

I am having the same problem.  Can someone please help?

[MWWCFCSIT]

It has to be disabled directly from the FireFiles site, NOT in Zoom Marketplace as Google would suggest. Just navigate to the site, sign in and then select Meeting Settings to Disable It. You can also delete the account entirely from the site in the Account Settings Menu, although the person would lose any previously FireFiles recorded notes.

[jacqui1214]

As stated from several members, we have NOT created a FireFlies account....so we can't login & disable it on their site. 

[ChrisMeyer]

Fireflies is like a plague. Once anyone joins somehow it just keeps coming back and you have to deny it access each time. @zoom can you do something about this? I have deleted a fireflies account (that i never created in the first place) and made sure it is not one of my added apps but it is still entering my meetings. How do i get rid of it? 

[kiwiupover]

I deleted the Fireflies third-party app connection in my Google account. 

[jhonmu689]

You can remove it by going to your Zoom App Marketplace → sign in → click your profile icon → Manage → Installed Apps → find Fireflies.ai → and click Uninstall. It’s easy to miss since it doesn’t show up in regular Zoom settings.