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Unable to Enable AI Companion Features

Beecacher
Newcomer
Newcomer

I have a Zoom One Pro account with me being the only user. I tried to enable the features under Settings > AI Companion. They are all greyed out. It says, "Locked by Admin". Why can't I turn them on as I'm the account owner?

 

Thanks,

Ed

1 ACCEPTED SOLUTION

Beecacher
Newcomer
Newcomer

I found out what had happened. I went to the incorrect section of My Account. I went to Account Management > Account Settings > AI Companion, and I could enable the AI Companion features.

View solution in original post

1 REPLY 1

Beecacher
Newcomer
Newcomer

I found out what had happened. I went to the incorrect section of My Account. I went to Account Management > Account Settings > AI Companion, and I could enable the AI Companion features.