Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2024-09-05 07:29 PM
Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors. How would this even happen?
• Xxxxxx team to review the <Vendor name> proposal and pricing details. |
• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal. |
|
• Xxxxxxx team to evaluate the impact of Vendor implementation on their project development. |
2024-09-06 06:33 PM
You could edit the AI Summary to add the correct company name. You could either copy and paste the AI summary into a word document and share. Alternatively there is a Zoom app, Salepager, that makes it easy to make edits to the AI summary and circulate.
2024-09-08 04:37 PM
OK but that's not really a solution to the issue that Zoom has misidentified our company, as a competitor. It's like a call with Coca Cola and Zoom transcribes the entire thing referring to Pepsi's team.
I'll raise this directly with the account exec, this is wildly unacceptable.
2024-09-12 09:32 AM
Hello @AndyHarkin,
We do apologize for the inconvenience. Kindly submit a ticket here for further assistance.
Thank you and have a great day.
2024-09-19 10:22 AM
This same issue just happened to us as well this morning. We were named as our competitor throughout and the recap was sent to a partner we are onboarding! What was the resolution / what is the resolution??????? @MGSR