AI Summary - completely wrong company name - called us the main comnpetitor!

Forum|Forum|1 year ago
September 6, 2024
1 reply
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Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors. How would this even happen?

• Xxxxxx team to review the <Vendor name> proposal and pricing details.

• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal.

• Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.

Meeting Summary

M

meriment

Newcomer

You could edit the AI Summary to add the correct company name. You could either copy and paste the AI summary into a word document and share. Alternatively there is a Zoom app, Salepager, that makes it easy to make edits to the AI summary and circulate.

A

AndyHarkinAuthor

Newcomer

OK but that's not really a solution to the issue that Zoom has misidentified our company, as a competitor. It's like a call with Coca Cola and Zoom transcribes the entire thing referring to Pepsi's team.

I'll raise this directly with the account exec, this is wildly unacceptable.