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Zoom AI Companion2024-01-25 12:36 AM
How can I show and work, using the OLD whiteboard with its options, instead of the new one (after the today's update)?
I am a mathematics teacher and the new one looks amazing, but some of my students cannot open the NEW whiteboard - getting "Connection Error / Unable to load this whiteboard / Unknown user (s-code-7c21d2737c-1706169090482)".
2024-01-25 04:35 AM
Hello,
Log into Zoom on the web.
In your Personal settings confirm that the Whiteboard (Classic) setting is enabled.
When you are in a Zoom meeting and click Share and choose Whiteboard a pop up will spawn giving you a choice between the Classic whiteboard and the new whiteboard.
Regards
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2024-01-26 03:02 PM
Correct! If you want to revert back to the classic whiteboard experience, disable "use whiteboard by default if available" in your personal meeting settings