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Name not appearing in waiting room

AshChow
Listener

While logging in my onlibe class, my name does not appear in waiting room, so the teacher can't take me in the meeting . I am then marked as absent. If I try to login again Ihet :incorrect password" message. How do I solve this problem?

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @AshChow 

 

Was this a meeting you were pre-registered for, or are you asked for your name when you join the Waiting Room?

 

Is your Zoom client logged into a Zoom profile/account?