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cannot connect to zoom room

KWA
Listener

we had a power outage over the weekend and my zoom room will not reconnect.  is searches and comes back "cannot connect to zoom rooms please contact IT for assistance". can anyone help?

3 REPLIES 3

jwuorenmaa1
Listener

The computer that runs the Zoom Rooms client is likely off.  

ThatMatMik
Listener | Zoom Employee
Listener | Zoom Employee

Start with local network - make sure the device / PC has internet access.  Sometimes power outages can create some gremlins on the network.

We have ten accounts and only two are working