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Camera works everywhere except one room


Using Zoom in the Chrome browser, everything has worked perfectly for over a year and I haven't changed any settings. A couple of weeks ago, my camera has stopped working only in one coworker's Zoom room. It still works everywhere else, including in the preview windows that show before I join. 

It works fine in their room if I re-join from Firefox (although I can't screen share in Firefox but that's a separate issue).

The microphone works fine, but my video is disabled when I join, and the button to enable it is faded out and disabled.


I have tried clearing my browser security settings for the zoom domain, and I think that made it work for one call, but then it stopped working the next time I joined.


I had a Zoom call this morning where it worked fine. 20 minutes later, I joined this particular room and my camera wasn't working. After that call, I joined another meeting and it was working perfectly again.


This is on a Macbook that is all up-to-date as far as I know.


Community Champion | Customer
Community Champion | Customer



The meeting host has the ability to disallow participants video. 


Have you confirmed that their meeting settings allow participant video?



If my reply helped, don't forget to click the accept as solution button!


Yes, I checked with the host that they had not disabled my camera by accident. (And plus, all of the other participants' cameras were working)