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Zoom incoming Calls not working


I've signed up for zoom calls to take incoming calls form our company but I've not been able to actually receive the calls they just appear as missed calls, and I setup a time block to recieve these calls but am getting calls outside of the designated call time block as well


Community Champion | Customer
Community Champion | Customer

Hello @Perlyn , Can you elaborate how you have the system configured? There isn't much information to follow on the issue. Maybe even better, send a screenshot of your phone configuration showing the Phone > Settings > Call Handling.

If the number is not assigned to your phone, then explain where is assigned to (Auto Receptionist, Call Queue) and explain how it is configured (or send a screenshot).