Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Number will not ring

learnahan
Listener

I have gone through all the videos and then some. I cannot get my zoom number to ring. It goes to the auto answer and then to voicemail. I've tried setting it to forward to my phone. I've tried turning the assistant off. No matter what I do nothing rings.

1 ACCEPTED SOLUTION

ChrisO
Community Champion | Customer
Community Champion | Customer

You have to log into the Zoom web portal, click on phone along the left, and then settings in the middle.

 



***Sometimes going backward is the only way to move forward.***

View solution in original post

4 REPLIES 4

ChrisO
Community Champion | Customer
Community Champion | Customer

Can you send a screenshot of your call handling? Be sure to black out any personal information like actual numbers you do not want people finding.



***Sometimes going backward is the only way to move forward.***

Where is that?

ChrisO
Community Champion | Customer
Community Champion | Customer

You have to log into the Zoom web portal, click on phone along the left, and then settings in the middle.

 



***Sometimes going backward is the only way to move forward.***

Hold that thought. I just found that they changed my plan over to the basic one. Now I am trying to get help with that.