Multiple SMS Campaigns

[KevinHale_ERS]

Greetings.  Currently, I'm only allowed to create one (1) SMS Campaign.  What are options/ideas to have a second SMS Campaign?  Could I create a new Business Account specific to a Department so I can have a 'second' SMS Campaign?  Thoughts??

[FORE-Craig]

Hi @KevinHale_ERS 

I don't think that you need to go to all that trouble if the "10DLC Brand" is the same name. Looking on the Zoom web portal at Advanced > SMS Campaigns it says to contact Zoom Support to request more campaigns. 

I hope that helps!

[KevinHale_ERS]

Hey @FORE-Craig - thanks for the reply.  I did contact Zoom Support for more campaigns.  Per their response:

"As of this time, we only support one SMS campaign for each account. Hopefully, we can accommodate this request in the future."

See attached.

[FORE-Craig]

Hi @KevinHale_ERS 

That's odd. I wonder why they would have put that in the pop-up help text. 

Can you make your campaign generically multi-purpose?

[KevinHale_ERS]

EXACTLY!  🙂

Ideally, we'd like one Campaign dedicated to our Recruiting Team.  However, we'll see if we can be creative with a multi-purpose campaign. 

Appreciate your time, @FORE-Craig !

[FORE-Craig]

My pleasure!