Solved: trouble with blurring

Junethelily · ‎2022-01-06

I continue to have trouble blurring my background. MacOS 11.6.2. Zoom version 5.9.1. Is there anything else I should do to troubleshoot? Thanks.

Junethelily · ‎2022-01-07

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do?

Arps · ‎2022-01-07

Sorry this is giving you issues.
Here's a support document about testing and troubleshooting your video: https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video

If you go into your video settings, do you have more than one camera available in the list?

Junethelily · ‎2022-01-07

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do?

trouble with blurring