cancel
Showing results for 
Search instead for 
Did you mean: 

trouble with blurring

Junethelily
Listener

I continue to have trouble blurring my background. MacOS 11.6.2. Zoom version 5.9.1. Is there anything else I should do to troubleshoot? Thanks.

1 ACCEPTED SOLUTION

Junethelily
Listener

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do? 

 

View solution in original post

2 REPLIES 2

Arps
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Sorry this is giving you issues.  
Here's a support document about testing and troubleshooting your video: https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video

If you go into your video settings, do you have more than one camera available in the list?  

Junethelily
Listener

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do?