cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

contacts not syncing since upgrade

mgould88
Newcomer
Newcomer

‎2023-07-13 07:34 AM - last edited on ‎2023-07-20 10:59 AM by Community Moderator | Employee

Hello,  Since yesterday after the new update, I have not been able to sync contacts through O365.

 

I successfully added the account, but when I type the email on the invite, the email does not show.  How can I fix this?

 

Thanks.

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-07-20 06:54 AM

Hi @mgould88 interesting! First thing I would do with troubleshooting is deleting the contacts and calendar integration with O365. and re-integrating. 

 

Have you had success in the past with setting up calendar and contacts integration? Or if this is the first time setting up the calendar and contacts integration, what specific steps from the knowledge base article are you having issues with? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes