Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.Learn more and join
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
My organization's IT dept auto-enabled all Closed Caption toggles (see image) but this new change only is applied to new meetings. However, most existing meetings are recurring and are hosted by other managers, who may be hesitant to delete & resend new meeting invites. Currently the old meetings do not have the Closed Caption Button (see other image - this CC panel does not exist in old meetings). How can I enabled Closed Captions in old meetings when the button isn't there?
Hi @BremeBreaker, by the look of your profile settings and your second attached screenshot CC Button.png of the "missing CC button", and I don't believe you're missing the options of closed caption? If you're not seeing the closed caption button within the Meeting on the Zoom desktop client, I would suggest the following:
- Try signing out of the Zoom desktop client and signing back in
- Suggest recreating the recurring meetings
I did not attach any screenshots of the existing meetings. Here is a screenshot of new meetings that were created and still don't have CC attached.
I have already done the following:
- Have you tried updating your Zoom client? YES
- Try signing out of the Zoom desktop client and signing back in YES
- Suggest recreating the recurring meetings. YES - asked people to recreate meetings