Cannot connect external audio to my remote users

[jlamsell]

My remote users cannot hear audio from my DVD device or websites, but they can hear my microphone.

[VA · Accepted solution]

Hi @jlamsell and welcome to the Zoom community! To share sound in a meeting, please try the steps at Sharing computer sound in a screen share. This article goes over how to share sound from other applications while also sharing your screen, as well as how to share sound without sharing the screen visual. Please try this out and let me know if it works for you!

[TheTeacherTutor · Accepted solution]

Hi Zoom family,

Here is a very brief video walkthrough of how to easily add audio when sharing websites or videos in Zoom Meetings: https://youtu.be/suH-8lRXy_s

I hope this helps!

Blessings,

Melissa 

[jlamsell · Accepted solution]

I tried it with my class today, and it worked. Thank you!

[VA · Accepted solution]

Hi @jlamsell and welcome to the Zoom community! To share sound in a meeting, please try the steps at Sharing computer sound in a screen share. This article goes over how to share sound from other applications while also sharing your screen, as well as how to share sound without sharing the screen visual. Please try this out and let me know if it works for you!

[jlamsell · Accepted solution]

I tried it with my class today, and it worked. Thank you!

[VA · Accepted solution]

@jlamsell I'm very happy to hear this worked for you! 

[TheTeacherTutor · Accepted solution]

Hi Zoom family,

Here is a very brief video walkthrough of how to easily add audio when sharing websites or videos in Zoom Meetings: https://youtu.be/suH-8lRXy_s

I hope this helps!

Blessings,

Melissa