cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Can zoom desktop receive calls via a sip address?

Jevans92
Newcomer
Newcomer

I have a client who can only make external calls via SIP due to the venues tight security measures. Due to the nature of the work, I need to be the host. Would anyone know if Zoom desktop is able to accept incoming calls via sip or can come up with a helpful solution?

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Yes, this is possible when meeting the prerequisites and following the instructions listed here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058000

bstrelko_0-1707398838885.png

 

 

This is also achievable if your account has the Zoom CRC add-on - more info at the links below:

https://explore.zoom.us/docs/doc/CRC_Product_Sheet.pdf

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060661