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Zoom AI Companion2024-02-25 06:26 AM
I opened up a zoom email account today
Added contacts (personal)
Downloaded contacts from Google (but it was my phone book!) not email addresses
Wrote an email
When i try to type into the recipients field, nothing comes up, I´ve had to copy and paste each one individually.
Been onto help and support, but can´t find
Within each address book unit, admins can create address books that contain contacts.
I´m usually tech savy but this has me lost and frustrated, I´ve wasted so much time when i could have sent an email via my google account. I´ve searched every where from my account on the web not the app. Please help
2024-02-25 08:58 AM
Hi - I hope that you are Doing good !!
You can try to reference to understand the concept top to bottom
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065609
To get very closer your your actual problem statement
When you have mistakenly associated your phone book contacts with your Zoom account instead of your email contacts
Try below steps specifically to get this sorted:
- Login Zoom account through the web portal
- Navigate to Contact Center Management to manage address books
- Create a new address book
- Upon achieving this try add contacts to it out there you can add your email contacts
Hope this helps and happy to assist further !!
Thank you very much and have a fantastic day!
Warm regards