What's New At Zoom - May 2024 Recording & Recap

[EmersonS]

Thank you so much for taking the time to join our May What's New at Zoom webinar. If you were not able to join us, we've got you covered with a comprehensive summary of the event.

Check out the recording of today's event here.

Our Next What's New Webinar is on June 27th. You can also find the list of our upcoming events in the Customer Success Events page.

Below we have summarized the key themes from the Q&A. If you have any additional questions or follow up, kindly post a reply in the comments and a Zoomie will respond promptly.

Key Question Themes:

AI Companion Security

Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.

• How Zoom AI Companion features handle your data
• Zoom AI Companion Security and Privacy Whitepaper
• Zoom Trust Center

LTI Pro

• Configuring LTI Pro
• Adding the Zoom LTI Pro App

AI Companion for Education and Healthcare

Healthcare and education customers have unique industry-specific data security and privacy concerns. As such, for those customers with BAAs in place with us, certain AI Companion features will be made available once the necessary HIPAA compliance is provided for these features.

Currently, Meeting Summary, Smart Recording for Meetings, and Thread Summary for Team Chat are available for Healthcare and Education accounts with BAAs in place. The admin settings for these features are all disabled and locked by default.

AI Companion Features

• Getting started with Zoom AI Companion features
• Zoom AI Companion Support

Zoom Workplace

• Frequently asked questions about Zoom Workplace
• Changing the appearance and color of the Zoom Workplace app
• What to expect with your new Zoom Workplace bundle
• Zoom Events Training and Enablement Hub

Customizing Zoom Waiting Room

• Customizing your Zoom waiting room

Zoom Spaces

• Configuring wayfinding for Workspace Reservation
• Using the desktop Workspace Reservation app
• Enabling Visitor Management for the account

You can also stay informed with up-to-date release notes that include detailed descriptions of new features, enhancements, modifications to existing features, and resolved issues. Easily navigate through updates by either date or product to explore the latest additions in the newest version of Zoom.

We are looking forward to seeing you on June 27th for the next webinar in this awesome series!

[Bri]

This is super helpful for all Zoomers! Thank you for sharing @EmersonS 🤓

[iambobsat]

Hi. Thanks for reaching out. 

1. While we don't have any updates to share at the moment, we would like you to stay tuned for future announcements. We appreciate your patience and enthusiasm and are excited to bring you new enhancements in our upcoming releases. Alternatively,  please regularly check the release notes and watch out for the What’s New at Zoom email join the monthly webinars too.

2. Please watch this video clip for a quick tutorial about customizing your waiting room. 

I hope this helps!

[mickhence]

In May 2024, Zoom introduced several new features, including improved AI-driven meeting summaries, enhanced security options, and better integrations with third-party applications. These updates aim to streamline user experience, increase productivity, and ensure data privacy.

[JoshKH]

Hi, Looking at this statement:

> AI Companion for Education and Healthcare

> Healthcare and education customers have unique industry-specific data security and privacy concerns. As such, for those customers with BAAs in place with us, certain AI Companion features will be made available once the necessary HIPAA compliance is provided for these features. Currently, Meeting Summary, Smart Recording for Meetings, and Thread Summary for Team Chat are available for Healthcare and Education accounts with BAAs in place.

Does this mean the Meeting Summary was made available because it is now HIPAA compliant?

[ArvinG]

Hello @JoshKH – You are correct! The Meeting Summary is available provided that a BAA is in place. Here are additional AI Companion feature sets that should also be available:

[JoshKH]

That’s not quite the question I asked. Does this mean the Meeting Summary was made available because it is now HIPAA compliant?

[SurfaceDetail]

The link to download Zoom AI Companion Security and Privacy Whitepaper  above does not work. I've tried multiple browsers with ad blocking off. Can you please fix?

[SurfaceDetail]

The link to download Zoom AI Companion Security and Privacy Whitepaper above does not work. I've tried multiple browsers with ad blocking off.

[SurfaceDetail]

The link to download Zoom AI Companion Security and Privacy Whitepaper above does not work. I've tried multiple browsers with ad blocking off. Can you please fix?