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Accidentally Selected an Education Account


I am trying to create a Zoom account for my job. I accidentally selected an education account as I am training teachers (I thought maybe there would be teacher specific content). I WILL NOT be working with students. Now, I cannot create the account without it being validated. Please help!!!!


Note Taker | Zoom Employee
Note Taker | Zoom Employee

Hi @WDL, welcome to the Zoom Community! Since your issue is unique to your account, I've created a support ticket for you. Please be on the lookout for an update via email. Hope this helps! 

Thank you!! It is a different email than this account. 🙂 


I am having the same problem. I created another zoom account and now cannot continue the process. I keep getting rerouted to the "One More Thing" page without the option to change the educational setting. How can I reset and restart the process?