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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

storage of recorded videos

jaclynd
Newcomer
Newcomer

‎2023-03-31 05:25 PM

I got an email about my cloud storage being full and that it will be disabled in a week.
1. Does this mean I am not able to record my zoom meetings anymore?

2. Does this mean that the links I shared with clients will not be accessible then?

3. Can I keep my current plan but pay for more storage space?

 

Thank you!

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-06 10:13 AM

Hi @jaclynd ! You have a few options you could explore. If your cloud storage is full, you could also utilize local recordings. However, you could pay for more storage or upgrade your current plan. More details are outlined here: https://support.zoom.us/hc/en-us/articles/360060661511-Cloud-recording-storage-capacity#h_01F4HFKHVX...

 

If your cloud storage is full, clients will still be able to access previously recorded meetings. However, you will not be able to initiate new cloud recordings until you have the available storage. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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