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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Warning about cloud storage, but no recordings!

Ernie_S
Newcomer
Newcomer

I am getting emails about limits on my cloud storage, but when I go to cloud storage it is empty. I think you have my account tagged to someone else, since I am getting a different name on the account periodically. How do I resolve this?

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Ernie_S 

 

If you suspect someone may have either accessed your account or created another account using your information, please refer to Reporting suspected fraud on your account