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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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payment

krishnavilla
Newcomer
Newcomer

‎2023-01-02 02:59 AM - last edited on ‎2023-05-01 09:53 AM by Community Moderator | Employee

My account no is 3002134171. I have debit card, but with debit card I am not able to proceed for payment. Please provide me another method for payment. I had another bank account before, in it I can able to pay to zoom from my debit card only, so why this time I am not able to do payment?

 

Regards,

Shital

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-01-02 11:48 AM

Welcome to the Zoom Community, @krishnavilla.

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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RN
Community Moderator | Employee
Community Moderator | Employee
In response to Ray_Harwood

‎2023-06-29 01:42 PM

Just adding onto @Ray_Harwood's reply, but have you also attempted to update your Zoom payment methods?

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Zoom Community Moderator
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