payment

[krishnavilla]

My account no is 3002134171. I have debit card, but with debit card I am not able to proceed for payment. Please provide me another method for payment. I had another bank account before, in it I can able to pay to zoom from my debit card only, so why this time I am not able to do payment?

Regards,

Shital

[Ray_Harwood]

Welcome to the Zoom Community, @krishnavilla.

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

[RN]

Just adding onto @Ray_Harwood's reply, but have you also attempted to update your Zoom payment methods?