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payment fraud

tatianapv
Newcomer
Newcomer

‎2023-10-02 08:02 AM

I don't have a zoom subscription, but $18 is debited from my bank card every month. How can I get a refund and unsubscribe my card? Perhaps a fraudster used my card.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 07:43 AM

Hi @tatianapv I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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