new email

[Mariojordan]

When I First opened my zoom account I signed up with an email I didn't use zoom for a while and meanwhile I changed business emails and now I don't have access to the email I originally signed up with and now that I want to change my email address and password I can't because I can't sign in to my previous email address, what should I do ?

[Bri]

Hi @Mariojordan , you would need to create a support ticket. Here's the link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032