cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

issues with payment via mastercard

S_M_Masud
Newcomer
Newcomer

‎2021-11-02 09:22 AM - last edited on ‎2023-04-06 01:28 PM by Community Moderator | Employee

Hey there, why I cannot upgrade my account to pro using my mastercard? I do not have any issues with my card, I checked with my bank. Can you suggest any solutions?

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-02 09:49 AM

Hey @S_M_Masud, as our Zoom billing team doesn't monitor the community I'd suggest reaching out to them directly here

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes