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issues with payment via mastercard

S_M_Masud
Newcomer
Newcomer

‎2021-11-02 09:22 AM - last edited on ‎2023-04-06 01:28 PM by Community Moderator | Employee

Hey there, why I cannot upgrade my account to pro using my mastercard? I do not have any issues with my card, I checked with my bank. Can you suggest any solutions?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-02 09:49 AM

Hey @S_M_Masud, as our Zoom billing team doesn't monitor the community I'd suggest reaching out to them directly here

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