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2022-12-22 08:42 AM - last edited on 2023-05-05 11:51 AM by Bri
I get signed in automatically but with old email and password. How do I change it?
2022-12-23 02:06 PM
Hi @isa86 ! To change your sign-in email:
2022-12-27 12:27 PM
Hello. I follow your steps above however the system wants to send a code to the email address I no longer have access to. My instructions are to contact support. My plan does not allow technical support. ??? Are there other options to address this very simple change. I prefer not to create a new account for myself.
2023-01-04 07:05 PM
I have the same problem. Need to change the sign in email from one that I no longer have access to and my Pro plan does not allow telephone technical support.
2023-01-19 08:54 AM
Hello sorry for not responding earlier The person having the issue has it resolved Thank you .
2023-02-14 01:19 PM
I have the same problem, really need help!
I cannot access my previous email, try to change to my current but still need to check my previous to confirm the change... what should I do?