erroneous billing

[an_gry]

My credit card has  been charged for the present month without my consent or knowledge. 

I had already notified zoom via zoom's automated cancellation procedure. 

I am rightfully pissed right off at you as you are literally stealing food from my child's mouth by your actions.

Will this matter be resolved speedily and fairly or will I use social media to tell the world my zoom woes?

Your choice.

[Rupert]

Hi @an_gry 

The Community is a peer group and cannot help with direct enquiries to Zoom.

I would suggest you contact Zoom Billing, or raise a web request online.

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

https://support.zoom.us/hc/en-us/requests/new

 You could also try the online Support chat.