cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Inquiries about authentication code

Jinwoo
Newcomer
Newcomer

Jinwoo_0-1660873384112.png

Hello

 

I can receive mail regarding password change, but the account authentication mail does not come. Like this

 

How should this be resolved?

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Jinwoo, welcome to the Zoom Community! Have you checked your spam to see if the email may have gone there?