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can I renew my pro account without the large meeting plan

boyiboyi
Newcomer
Newcomer

‎2024-12-29 09:26 PM

hello,

 

I have a pro account and I tried getting the large meeting 500 plan. Now, I don't want to renew the large plan anymore.

 

Already cancelled the large plan today. How to request for another invoice reflecting just the pro at 15.99? 

 

thanks

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AnderV
Zoom Employee
Zoom Employee

‎2025-01-23 10:56 AM

Hi @boyiboyi ,

Please reach out to our Billing Team so they can assist you further.

Happy Zooming!

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