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Reset 2AF

aliyoussef81
Explorer
Explorer

‎2024-12-21 11:28 PM

Hi ...

 

I have a personal account with Two-Factor Authentication but i lost my Authentication app and i don't have recovery codes

I need to reset my 2FA so i can sign in again to my account and reactivate the 2FA with my new  authentication app.

Note: this account has made only to solve this problem.

please help

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AnderV
Zoom Employee
Zoom Employee

‎2025-01-23 10:57 AM

Hi @aliyoussef81 ,

I would recommend reaching out to our Support Team so they can assist you further.

Happy Zooming!

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