Starting July 10, 2024, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
Register now for an upcoming 10DLC Enforcement Webinar.
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Zoom AI Companion2023-08-30 06:40 PM
I am so confused. I pay for a Zoom Plan. I need to add two more lincences for one month, so I pay for the one month upgrade. They told me that they will charge me if I didnt cancel the upgrade beofre the month finished. I did it. And now they are telling me that I have a basic plan. I payed for the whole year on April, but I just wanted to cancel the other 2 licences that I bought.
2023-08-31 08:36 AM
This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic
If you need further assistance, please reach out to Billing by chat.