cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

EverMA

EverMA
Newcomer
Newcomer

‎2023-08-30 05:47 AM

On August 16, 2023 my zoom subscription ended and I no longer renewed it. I canceled my subscription through your page, but ZOOM sends me an invoice for an account that no longer exists and for a service that I no longer have. Also, there seems to be no way to communicate with them. It seems to me that it is abuse and harassment. Please, stop insisting by sending me collection emails that do not correspond to me.  Please Zoom team, the details of the subscription I canceled will be provided to the Zoom team once they contact me.

Topics:
0 Likes
1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2023-08-31 08:35 AM

@EverMA 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need additional information from you to investigate.

0 Likes