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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

EverMA

EverMA
Newcomer
Newcomer

‎2023-08-30 05:47 AM

On August 16, 2023 my zoom subscription ended and I no longer renewed it. I canceled my subscription through your page, but ZOOM sends me an invoice for an account that no longer exists and for a service that I no longer have. Also, there seems to be no way to communicate with them. It seems to me that it is abuse and harassment. Please, stop insisting by sending me collection emails that do not correspond to me.  Please Zoom team, the details of the subscription I canceled will be provided to the Zoom team once they contact me.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-08-31 08:35 AM

@EverMA 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need additional information from you to investigate.

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