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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Aza1
Newcomer
Newcomer

‎2022-10-24 12:02 AM - last edited on ‎2023-03-27 09:25 AM by Community Moderator | Employee 

On October 15, I paid for the monthly subscription. A week later, my subscription was cancelled. Why did my monthly subscription expire so quickly?

 

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Bort
Zoom Employee
Zoom Employee

‎2022-10-24 08:11 AM

Hi @Aza1 

Please reach out to Zoom Billing support to find out more. We're unable to help directly with Billing issues on the Community, due to the private details that may be shared. 

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