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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Warning about cloud storage, but no recordings!

Ernie_S
Newcomer
Newcomer

‎2023-10-11 07:35 AM

I am getting emails about limits on my cloud storage, but when I go to cloud storage it is empty. I think you have my account tagged to someone else, since I am getting a different name on the account periodically. How do I resolve this?

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-10-23 10:05 AM

Hi @Ernie_S 

 

If you suspect someone may have either accessed your account or created another account using your information, please refer to Reporting suspected fraud on your account 

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