Re: Upgradation is still not done despite payment

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2 REPLIES 2

Hi @MPuri, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Has your account upgraded yet?

Facing the same problem in Jan 2024! Created a new account and purchased a pro plan personal. Received e-mail on payment receipt. But my plan stats is still basic. I have made annual payment close to 170 USD! please help find a resolution.

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Upgradation is still not done despite payment

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Upgradation is still not done despite payment