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Upgradation is still not done despite payment

MPuri
Newcomer
Newcomer

‎2022-05-07 09:35 AM - last edited on ‎2023-04-21 10:31 AM by Community Moderator | Employee

 
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2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

‎2022-07-27 09:03 AM

Hi @MPuri, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Has your account upgraded yet? 

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shemaprasanna
Newcomer
Newcomer
In response to crchan123

‎2024-01-03 06:04 AM

Facing the same problem in Jan 2024!  Created a new account and purchased a pro plan personal. Received e-mail on payment receipt. But my plan stats is still basic. I have made annual payment close to 170 USD!  please help find a resolution.

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