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Unidentified subscription charges

CathyM
Newcomer
Newcomer

‎2023-04-13 02:16 PM

I have five Zoom accounts, only one of which is paid/licensed.  My annual charges for that one paid account are regular and consistent.  However, I have a few charges I can't identify.  How do I reach person who can go through my accounts and charges with me so I can get it all straightened out?

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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-14 08:38 AM

Hi @CathyM ! You can contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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CathyM
Newcomer
Newcomer

‎2023-09-21 11:25 PM

Hi, Bri --

 

I followed your instructions.  Many months later, I'm still waiting for a response...  Can you help??

 

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