Kimaya Kapoor - How to Cancel My One-Year Zoom Subscription | Community
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kimayakapoor
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May 28, 2025
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Kimaya Kapoor - How to Cancel My One-Year Zoom Subscription

  • May 28, 2025
  • 1 reply
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Hello Zoom Community,

My name is Kimaya Kapoor, and I recently purchased a one-year Zoom subscription. However, due to changing circumstances, I need to cancel my subscription before it renews.

Could anyone please guide me through the process of canceling my Zoom subscription? I want to ensure I do it correctly to avoid any unnecessary charges.

Thanks in advance for your help!

Best regards,
Kimaya Kapoor

Best answer by Mandel

Hi @kimayakapoor,

 

If you purchased your plan online, you can cancel your subscription on your own in the billing portal. See Canceling your subscription for cancellation instructions. Your account will remain active until the end of the current billing cycle.

 

If you need further assistance, please reach out to Billing by chat or ticket.

 

Cheers,
Zoom Community Team

1 reply

M
Community Champion | Employee
MandelAnswer
Community Champion | Employee
May 30, 2025

Hi @kimayakapoor,

 

If you purchased your plan online, you can cancel your subscription on your own in the billing portal. See Canceling your subscription for cancellation instructions. Your account will remain active until the end of the current billing cycle.

 

If you need further assistance, please reach out to Billing by chat or ticket.

 

Cheers,
Zoom Community Team

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