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2024-07-29 05:27 AM
I was in Canada. I am currently in Peru for almost 3 years. I no longer use the Zoom account and tried to unsuscribe. It´s been two years and I can´t pay anymore where I am not using the account. How shall I do¡? I do not seem to find the option to do it on my own. Thanks. I don´t remember subscribing to it automatically. If so, we can´t be forced to keep a subscription that we cannot pay. It has renewed automatically WITHOUT making me confirm whether I need it or not. Please help. Thanks.
2024-07-31 12:48 PM
Hi jbt,
Please reach out to our Billing Team by opening a ticket with them.