Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-08-21 03:00 AM
I have a new user I'm trying to invite to our Zoom account but the system isn't sending emails. I posted about it before but someone deleted my question. I should point out, since the last responder clearly didn't read what I wrote, that I am not trying to invite someone to a meeting.
We have a paid for Zoom account but for some reason I can't get support. It's all a bit shoddy.
2025-08-21 07:10 AM
Hello @User5125098206,
You can check out this article for troubleshooting receiving emails from Zoom.
2025-08-22 09:40 AM
I loathe chatbots. It didn't help. There was, as I suspected nothing wrong with my settings or the mailbox. As I could see in the Exchange logs the issue was that Zoom wasn't sending the messages, this we discovered was because my user had ended up on a bounce list. Once we cleared that it worked. The utter lack of any kind of support until I cheated and borrowed a licence from a user was extremely frustrating.