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Zoom AI Companion2024-04-23 01:56 AM
On two occasions zoom offered me a larger package with a unique price, both times, they did not deduct the amount from my card that they should have, so they blocked it and have now downgraded me to basic .
How can I email someone about this who can look into what happened? The chatbot, never led to any results.
Thx.
2024-04-23 09:52 AM
Hi @Barthaa
Thank you for reaching out to Zoom Community!
I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.