SUBSCRIPTION REFUND

[ADUN]

Kindly refund my Zoom subscription fund, we only use the account periodically. Henceforth, i will appreciate if i can be notified by email before any deduction.

[Mandel]

Hi @ADUN ,

Welcome to the Zoom Community!

I want to make sure we fully resolve this for you. Since Zoom Community has its limitations, please submit a ticket to our billing department so our specialists can take a closer look at your request. 

Thank you for your understanding.

Zoom Community Team

[sharipasaraban]

the unauthorizes deduction is stricrky peohibiyed since the app is not suitable in an area xontainingbpoor signal i didny subscribe but why is it you have made a payment since you have only offered free trial.

[sharipasaraban]

i need immidiete refund onnthe unauthorizes payment thru my gcash account 

[Mandel]

Hi @sharipasaraban ,

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Please explain your circumstances so our specialists can access your account and determine the best path forward.

Thanks,

Zoom Community Team